How can we help?

When you book online an account will automatically be made for you.

If you’d like to create an account without booking, click Login at the top right of any page on www.odessamaids.com and choose to Sign up. After confirming your email you’ll be able to book, edit, and cancel cleaning appointments, view your cleaning service history with Odessa Maids, and more.

Odessa Maids’ primary service areas include Odessa and Midland. For a map of our service areas go to Our Services  page.

If we are not in your service area just call and ask.  Many times we can accommodate other areas based on jobs already scheduled close to your home.

Kitchen/Eating Areas
1. Dust (Under Items and Tops of Things)
2. Counter Tops
3. Floors
4. Corners
5. Inside and Outside of Microwave
6. Outside of all Appliances
7. Top of Refrigerator/Handles/Sides
8. Cabinets
9. Chrome Shined
10.Stainless Steel (If any)

Bathroom Cleaning
1. Dust (Under Items and Tops of Things)
2. Counter Tops
3. Floors
4. Corners
5. Behind Toilet and Trashcan
6. Shower Walls and Doors
7. Chrome Shined
8. Mirrors
9. Toilets
10.Mildew and Soap Scum and Water Stains

Living & Bedroom Cleaning
1. Dust (Under Items and Tops of Things)
2. Window Sills and Ledges
3. Window Blinds
4. Ceiling Fans
5. Baseboards
6. Bookshelves
7. Floors
8. Corners
9. Air Vents
10.Molding

You can find out by filling out our online booking form. The final price will be viewable on the form before you book.

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

Yes, you can choose Extras when booking online. Don’t see the extra or special task you want? No worries, just call and ask. We are capable of handling most any cleaning related job. And if not, we will find a professional that can accommodate you.

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

Our maid service plans are based on the average time it takes to clean a home of your size.  If the home is not found in an “Average” condition and takes more than an extra hour to clean we reserve the right to bill for the extra time at an hourly rate.

The average size of a job tends to be the same in similar size houses. The size is determined by the number of bedroom and bathrooms. Please note that non-traditional homes or irregular spaces may be not “average” and require more or less time to clean.

The more frequent your cleaning, and the more familiar the team is with your home the less time it will take to complete, so your charge is less. Thus recurring service such a weekly, bi-weekly, or monthly (every 4 weeks) maid service will cost less than a first time or one-time cleaning.

Our rates, our guarantee and our dedication to you remain the same whether you book us for a one-time cleaning or sign up for weekly, bi-weekly, or monthly service.

If booking by credit card, payment will be billed the day of service. Credit card information can be provided in the booking form online or over the phone. We accept Visa, Master Card, American Express, and Discover Card.

If you prefer paying via check or cash, payment is needed by the day before service. Please note returned checks are subject to a $35.00 processing fee.

Please provide any schedule changes by 5pm the day before the service to avoid a cancellation fee. A $60.00 fee applies to cancellations made after 5pm the day before the scheduled service.

You can trust Odessa Maids professional house cleaners.

Our employees’ backgrounds have been thoroughly checked and are covered by insurance. No matter who you hire to clean your home, always insist on a criminal background check.

We turn down 100% of applications from house cleaners that have a theft or any other conviction. Odessa Maids sends screened, trusted, and dependable employees to your door. If we would not trust someone in to clean our own home or office, we’re not going to send them to clean yours.

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

Yes.

A thorough criminal background check is completed before an employee is hired. All applicants that have any convictions are turned down for employment.

In addition, we continue to run background checks twice a year.

We would not hire someone to clean your house if we didn’t trust them to clean ours.

We want our customers to be amazed y with our service today and tomorrow. And if you are not absolutely satisfied with the cleaning, we confidently back it up with Odessa Maids’ 100% satisfaction guarantee.

If you’re not content with your cleaning let us know within 24 hours and we will return to your home within 48 hours to re-clean any area you were not 100% satisfied with.

This guarantee applies to recurring house cleaning performed at a flat rate. This guarantee does not apply for hourly, one-time, or initial cleanings.  It does not apply if the cleaning crew was hindered in performing their job such as, for example, other contractors performing work in the home, no running water or electricity, etc.

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You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.